SAF Approved
SAF Approved provides certification to companies who have voluntarily put all of their customer facing staff, involved in the provision of motor finance information, successfully through the SAF Expert test. It is an initiative primarily designed for dealer groups and brokers to promote their expertise and credibility and give confidence to customers.
What is the process?
- Company registers an account for SAF Expert– Their customer facing staff are entered into the system and receive login details to take the SAF Expert test.
- ‘Eligible staff’ figure added– The total number of customer facing staff at the point of registration is added by the company’s SAF Expert administrator.
- SAF Expert tests passed– Once the number of test passes is equal to or exceeds the ‘eligible staff’ number the administrator is automatically e-mailed to say their company can apply to become SAF Approved.
- Compliance statement completed and returned– The e-mail will contain a compliance statement form which companies must complete, sign and return to the FLA. By completing this form dealer groups agree to have regard to the spirit of the FLA’s Lending Code, ensuring they offer finance in a transparent and fair manner.
- SAF Approved status achieved– An SAF Approved pack is issued to the company in the first year of achieving the accolade to promote to their customers that they are SAF Approved.
