Fairview Trade Sales was started at Under Cardiff Road in Bargoed in 1974 by John Walbyoff who had been in the motor trade supplying pre-owned cars since 1957. In 1977 John’s son Carl joined the business and subsequently in 2000 his son Nicky joined the family workforce. Our aim over the years has been to supply quality pre-owned average to low mileage cars  and also achieve a very high level of customer satisfaction.

Consumer Duty – at the Heart of everything we do

PRICE & VALUE:

We strive to ensure all our products and services offer good value.
Our pricing and terms are transparent.
We consider all costs from pre-sale to after-sale.
We endeavor to communicate at all levels to different customers & assist them in understanding the purchasing processes.
We help & ensure customers understand what they are getting for their cash.

PRODUCTS & SERVICES:

We ensure our products and services meet the customers’ needs and requirements.
We endeavor to prevent foreseeable harm, now and in the future.
Any changes are clear and transparent.
It is our policy to support any identified vulnerable customers.
Products, services and procedures are reviewed when necessary.

CONSUMER UNDERSTANDING:

We have a long- standing tradition of supporting customers.
We understand the necessity to be flexible at all times, especially with any identified vulnerable customers.
Complaints are few and far between and are dealt with as a matter of urgency and lessons learnt to provide a better service.
Any barriers are removed, and we offer solutions including forbearance.

CONSUMER SUPPORT:

We support our customers by using clear, simple communications explained in plain English.
Customers are supported to make good decisions.
Fairview Trade Sales uses clear documentation.

Fairview Trade Sales is a well established third generation family company with its roots in the motor trade commencing in 1957. With over 60 years experience in the motor trade and ancillary services. Fairview Trade Sales offer exceptional service and quality at all times taking into consideration customers requirements. We pride ourselves in providing an unrivalled after sales experience suited to customers needs. We are proud to receive many customer testimonials which can be viewed on our website with many sales emanating from recommendations and/or loyal repeat customers.